• Who are Bibliografi / The Art Hanger?

• What is our ethos?

• How can you trust us to deliver on our promises?

• Making book buying fun

Who are Bibliografi / The Art Hanger?

We are sellers of rare and out-of-print books, engravings, and fine art canvas and paper prints. Based in Ascot in the United Kingdom, we are a small but knowledgable team. We love what we do - and our enthusiasm creates great customer service for you!

What is our ethos?

Ultimately, our firm belief is that for every book, print or engraving on the planet there is a prospective owner who would just love to get their hands on it. Using the power of the internet, and especially eBay, we strive to bring THAT person and THAT book, print or engraving together in a way that would have been impossible just a few years ago before the arrival of the web.

How can you trust us to deliver on our promises?

Bibliografi prides itself on keeping its end of every bargain! We aim to provide excellent customer service coupled with the human touch. We are readily available to answer queries on e-mail and promise a quick response. Our high feedback rating means our customers can take advantage of the eBay and PayPal Buyer Protection schemes. We also operate a full refund policy for items lost or damaged in transit. And we promise that every item is described accurately, matching our words with a refund guarantee (see the Customer Service link on the left side panel of our eBay Shop homepage for more details). We know there is nothing more frustrating than making a purchase and then waiting ages for it to arrive. So when a customer buys an item from us, we don't drag our feet - we make sure every purchase is packaged securely and shipped as fast possible.

Making buying on the web fun

At the end of the day, we have learnt two key messages from our customers: They want buying on the web to be fun, and they want it to be hassle free. We provide high quality images of every item we sell to give our customers the best possible tool for making their buying decisions. We ensure that we have a varied and interesting stock on offer at any one time. And we are always on hand to quickly respond to questions. Bibliografi - bringing people together with hard-to-find books, engravings and prints.