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My name is Helen and I run Helen's Hobbies and Crafts.
I began with eBay in February 2005 purely because of my passion for crafts and especially cardmaking and papercraft. We, as a family love crafting and my young son enjoys 'helping' us out! I am so lucky because I can combine my hobby with my work and also be at home for my family.
As a fellow crafter, I understand my customers needs and know from experience that items are often needed YESTERDAY!!!! - I therefore take great pride in offering a fast, reliable service at a good price and realistic postage in order to achieve this.
My motto is "Treat others as I would like to be treated myself." - I believe that top quality products are important, and I will only offer for sale items that I would use myself. I'm always on the lookout for new products and am constantly adding and updating new items, often on a daily basis.
I'll always try to answer any questions - just contact me either:
- I'd be delighted to help where I can.
In September I opened a new shop - 'Helen's Kitchen Tools'. In it I sell a very comprehensive range of Kitchen Devils, Fiskars Scissors and various Wilkinson Sword garden tools. Again, if you can't see what you're looking for, please contact me.
Important:
Since I started selling on eBay, I have used the feedback system to ensure that my customers are completely happy with their purchases - I constantly monitor the feedback left for me to reassure me that this is the case.
It is important to me to know that a customer is happy. On the very rare occasions when there has been a problem (e.g. a delay with the Royal Mail delivery), I honestly believe that any issues can be easily sorted out by contacting me before leaving any feedback.
If you would prefer that I left feedback on despatch of the item (I always let you know when items have been posted out) - please let me know and I'll be pleased to do this.
Thanks for reading this, and I hope to 'meet' you soon.
In the meantime, Happy Crafting!
Kind Regards,
Helen
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