REFUNDS/EXCHANGE POLICY
BUY IT NOW ITEMS ONLY
WE HAVE NOW INTRODUCED A REFUND/EXCHANGE POLICY FOR ALL ITEMS PURCHASED ON A BUY IT NOW BASIS ONLY AUCTION LISTINGS ARE SUBJECT TO THE USUAL POLICIES - STATUTORY RIGHTS NOT AFFECTED.
IF YOU FIND ONCE YOU HAVE PURCHASED YOUR PERFECT ITEM AND IT DOESNT FIT, WE WILL BE HAPPY TO EXCHANGE THE ITEM FOR SOMETHING ELSE OF SIMILAR VALUE FROM OUR STORE. IF WE DO NOT HOLD A SUITABLE ITEM IN STOCK, WE WILL TRY TO SOURCE AN ALTERNATIVE ITEM WITHIN 28 DAYS OF ORIGINAL TRANSACTION.
ALL ITEMS MUST BE CLEAN FRESH AND WITH ALL LABELS IN TACT. IF ITEM WAS IN ORIGINAL PACKAGING THIS MUST BE RETURNED WITH THE ITEM .
EXCHANGES WILL BE SENT OUT RECORDED OR SIGNED FOR STANDARD FEES APPLY UK £2.50 WORLDWIDE £4.50
CUSTOMERS WITHIN THE UK
PLEASE NOTE WE WILL CHARGE A STANDARD FEE OF £2.50 FOR THE XTRA POSTAGE OF RETURN/EXCHANGE ITEMS WHICH MUST BE PAID BEFORE WE RE-DISPATCH.
CUSTOMERS WITHIN EUROPE
PLEASE NOTE WE WILL CHARGE A STANDARD FEE OF £3.50 FOR THE XTRA POSTAGE OF RETURN/EXCHANGE ITEMS WHICH MUST BE PAID BEFORE WE RE-DISPATCH.
CUSTOMERS WITHIN REST OF THE WORLD
PLEASE NOTE WE WILL CHARGE A STANDARD FEE OF £4.50 FOR THE XTRA POSTAGE OF RETURN/EXCHANGE ITEMS WHICH MUST BE PAID BEFORE WE RE-DISPATCH.