| | That HPi Guy :) | | - Shipping | | We try and offer the loswest rates we can for shipping/handling. Our shipping costs include postage, boxes, packaging and insurance. For shipping services we use Royal Mail, Interlink Express and GeoPost, alternative carriers can be arranged such as UPS/Fedex at extra cost. All of our services include tracking numbers and all of our deliveries will require a signiture upon delivery. If you have special delivery requirements these can often be catered for, simply messageus via eBay before making the purchase. | | - Returns Policy | | We do accept returns, we will try our best to replace any broken/faulty items with the exact same product. A refund is available at any time. Please stay in contact with us at all times if there is something wrong with your item. | | - Feedback | | Positive feedback is very important to us and we aim to do everything we can to make sure you are happy with your purchase from eBay. If a problem does occur at any point of the sale or after your have received your goods then please contact us before leaving feedback. We like to think that any problem can be resolved through communication. We automatically leave Positive feedback to buyers upon transaction completion. | | - Any Questions? | If you have any questions about the product, shipping, stock availability or anything else then please read throught the FAQs listed below. If you do not find the answer to your question below then please email us using the contact seller link at the top of this page.
Q. Do you ship to europe/worldwide?
A. Yes, we ship worldwide.
Q. What payment methods do you accept?
A. PayPal, it is also possible to pay via Cheque or Postal Order, please contact us for details on how to do that.
Q. How long does it take to dispatch my goods?
A. Your goods are normally dispatched within 2 working days, if for any reason it would be longer than that we would contact you via phone or email.
Q. I see your location is near to me, can I collect in person?
A. Unfortunatly not, due to problems in the past, we do not allow collections from our address.
Q. Do your products come with a warranty?
A. Yes, all of our products are brand new UK supplied items that will come with a full UK manufacturers warranty.
Q. Do your products come with a box?
A. Yes, as all our products are brand new they will come as supplied.
Q. Can you combine the shipping costs on multiple items?
A. Yes, if it is not clear at the bottom of this page how much it would be for the items then please contact us for an exact quote.
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