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About Me/Store Policies: Sharp-n-Swanky by Sienna
About Us:
We sell new and used clothing for the young and old from top High Street and designer brands. We pride ourselves on our affordable price and great customer service.
I am a mum to my daughter, Sienna Apple Blossom, who is the light of my life. I feel so priviledged to have her and have taken time out of work to give her all the time and devotion I can while she is young. However, since doing this I have realised just how hard it is to clothe yourself and your children in great clobber on a budget! So that has been my inspiration for Sharp-n-Swanky!
Please note our clothes are shown on a size 8, 6 foot mannequin so may be shorter, longer, tighter or baggier on yourself than the photo may seem. We encourage buyers to ask questions regarding measurements if they are not sure. We always list at the label size in each garment as we do not have time to measure everything ourselves. Please bear in mind that different shops may have slightly different measurements.
With jeans and trousers we always try to include the leg and waist measurement, these are hand measured and the only exception to the above rule.
We are a smoke and pet free home and items are laundered when they arrive here, however, we cannot guarantee this has not been the case before hand.
Postage:
I aim to post everything within 24 hours of payment clearing as I, myself, am terribly impatient so I understand how important it is for customers to have prompt arriving goods!
We offer a 70p discount per additional item purchased (on items with a postage fee of £1.50 and over).
To qualify for this discount you must pay for your items in one combined invoice. If you decide to purchase items seperately, on the same day, they will be sent in the same package regardless of whether you have chosen to combine your purchases or not. This is not only easier for us, but more eco-friendly as we use plastic courier bag packaging.
Please bear in mind postage costs do involve more than just the stamp price.
We ask that if you do not agree with this then please do not bid.
If paying by cheque please allow 5 working days for payment to clear.
If paying by postal order please send Recorded delivery as we cannot be held responsible for any monies that go missing.
Collection is available at a cost of 50p per item.
Please ensure your address on Ebay and Paypal are correct as we do not have time to check with you.
Abroad Buyers please note that payment is accepted by Paypal only.
Non-Paying bidders will be reported.
Please don't bid unless you intend to pay!
We always obtain proof of postage and are happy to assist you should your item not arrive safely.
Returns:
Returns are accepted within 14 days of purchase. Please inform me us you are going to be returning an item.
The buyer is responsible for both outwards and return postage costs.
Refund will be given as soon as the item is received back and given in the same form as the original payment method.
I am more than happy to answer any questions about my items and aim to reply well within 12 hours of receiving a message.
If you do happen to have a problem after delivery please contact me and I will do my best to resolve it for you.
I aim to restock every 1-2 days so please keep checking back!
Thanks for taking the time to read this!
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