Terms and Conditions at Retro Jewellery:
Payments Accepted from UK buyers:
Paypal
Postal Order
Cheque made out to Retro Jewellery (allow time to clear in bank
Privacy Policy:
Retro Jewellery do not see any of your financial details (they are currently processed through the secure gateway at Paypalpro with their Secure Server.
Also your address and telephone number will never be passed on or used for any purpose other than by us relating to any orders or enquires you have made at this web-site.
Post and Packing:
Your new jewellery will be packaged to you in a gift box or in a pouch and then packed for posting by First Class post if you are in the U.K. A signature may be required upon delivery.
Despatch:
Jewellery will normally be despatched within 2 workings days of clearance of payment. Although at busy times this may not be possible. If your item is Urgent please advise and get confirmation before ordering.
If you have received a faulty or incorrect piece of jewellery, please accept our apologies and make contact, via the Ebay 'Contact Member' system,to advise the problem so that a refund or exchange can be agreed. The address is:
Retri J, Building 721, Bentwaters Business Park, Rendlesham, Woodbridge, Suffolk. IP12 2TA
Your Right To Cancel:
If you wish to cancel your order please advise via Ebay 'Contact Member' within 7 days of receipt. Ideally items should arrive back within 14 days.
Jewellery should be in an unworn condition and be returned by Recorded Delivery at the Buyers expense unless you have received an incorrect or faulty piece of jewellery. Please enclose details of your user ID and any reasons for return in the package.
Care of Costume Jewellery:
Please do not wear your costume jewellery to go swimming or in the shower as this can discolour the metal.
other information:
Registered Address:
Retro Jewellery, Building 721, Bentwaters Business Park, Rendlesham, Woodbridge,Suffolk.IP12 2TW.
Phone 0845 3940470
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