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We aim to offer the best value and quality products available on line. We buy only from a select group of trusted manufacturers Worldwide and aim to offer the highest quality parts at a realistic price backed up by prompt delivery and after-sales service.
Please contact us for friendly and impartial advice on the above numbers during normal opening time; we do not close for Lunch, and try and answer our emails 3 times a day
Address BL Products Ltd . 78 Derby Street, Burton on Trent, Staffs DE14 2LE
Telephone 01283 511307 or 01283 512922
Email Please email us through the "Ask the seller a question" link on the item description.
Opening Hours Mon - Fri 8.30 - 5.00 Sat 9.00 - 1.00
Payment Details We prefer Paypal, however if you do not have a PayPal account please call us on the above numbers and we can take Credit and Debit Card payments over the phone.
Pls be aware we will NOT accept Credit or Debit Card payments for LESS than £10.00
If using a PayPal Cheque pls be aware they can take upto 3 weeks to clear and your Order will not be shipped before we receive cleared funds
We regret we are unable to accept Cheques unless agreed prior to purchase
Delivery Times We aim to send out goods within 24 Hours of receipt of cleared funds Monday to Friday , HOWEVER during busy periods, after weekends or public holidays there may be a short unavoidable delay.
Despatch You will be automatically emailed via ebay when your goods are despatched
Post & Packing We aim to offer reasonable Post and packing charges, if on multiple items you are overcharged please request an Invoice and we will email an Invoice indicating correct pricing . Do bear in mind there is more to Post than Post alone, so the packing cost will be higher than indicated on the Packaging, this includes Packing MAterials and Wages for our Packers !
Courier We use Parcel Force 24 hour Service and if you supply us with a valid email address you will be automatically sent the consignment number to enable on line tracking.
Small packages Will be sent 1st Class Royal Mail
Overseas We welcome Overseas orders and will despatch exactly as per UK Courier deliveries, using Parcel Force you will also be given a tracking number upon receipt of a valid email address. Please contact us for a competitive quotation
Returns We will replace faulty or incorrectly supplied goods with pleasure, and our address is shown above and on BOTH sides of the Packing Note / Invoice supplied with your Order.
Under no circumstances will we pay for any work undertaken by a 3rd Party to "make good" without prior consultation and agreement in writing.
Please include in your return the following :- Your Ebay Name, Reason for Return , Contact Phone Number and Address , without this information there may be a delay in processing. Please NOTE we will pay return Postage only up to the value of original Postage.
On Heavier goods or goods you have received sent via a Courier pls contact us and we will arrange collection.
Unwanted Goods We will accept incorrectly ordered or unwanted returned goods for Credit or Exchange , but please be aware of the following. The Items MUST be un-used unfitted and returned in the original Packaging. We will NOT refund Postage (either to the Buyer or as a return to us) unless agreed beforehand. Any returned good's will be subject to a 20% re-stocking charge
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