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  Home > eBay Shops > queenstarry> About the Seller Add to My Favourite Shops
queenstarry
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Queenstarry - Your favourite Online Shop


About Us

Queenstarry is Hong Kong based trading company found in 2006. We sourcing and distribute latest high quality consumer product to worldwide .

Terms & Conditions

  • All listing descriptions as indicated above are based on manufacturer's packing information.  Please read through all descriptions and terms before placing a bid.

  • We reserve all right to refuse high bidders having negative, hidden feedback, all non-registered bidders or bidder with unpaid history.

  • Bidder must agree our total price = [product price + postage fee + insurance fee (optional)] before bidding.

  • Please DO NOT bid if you don't agree with our terms.

Payment Details

  • We accept Paypal payment only!  Please note we do not accept money order, personal check or bank transfer.

  • If you have no Paypal account, then you still can use your credit / debit cards to pay via Paypal.

  • If you paid by e-cheque via Paypal, we will send the item(s) to you after the payment was cleared.  It normally takes 5-7 business days for payment processing.

  • Payment is expected to be completed within 3 days after auction closed.  Unpaid auction will be forfeited and eBay may suspend unpaid buyer account.

  • All items are sent out as ¨gift〃 format.

Delivery Details

  • Item(s) will be shipped out within 2 working days (expect Hong Kong public holiday and Weekend) after receipt of a verified payment.

  • No local pickups are allowed. 

  • All items are directly shipped out as ¨gift〃 by normal international airmail via Hong Kong Post Office (http://www.hongkongpost.com).  It normally takes approximately 7-18 working days for arrival.  Some countries like ITALY, SPAIN, CANADA and BRAZIL may take longer due to long-time local custom check.

  • Hong Kong Post Office will not provide any tracking number for normal international airmail.  It is highly recommended the buyer to pay insurance (sent by registered mail with tracking number provided) if the buyer wants the item being insured.  We are not responsible for any loss of the mail if the item is not insured. 

  • We only ship the item(s) to the address according to eBay information. Buyer should make sure their shipping information (include door no and shipping address) in eBay platform is correct.  We are not responsible for any loss of the mail if the shipping information is incorrect.

  • We do not ship the item(s) to P.O. Box.  We will not take any responsibility for the loss of the mail if buyer insists on shipping the item to P.O. Box.

  • Please contact us in the period of 28 to 35 days from dispatched if you don't receive the item(s).  Otherwise, we would assume that the item(s) has been received.

Return Policy

  • All transactions are final and no refund will be given.  The only case to return the item is the defective or wrong item.

  • Defective or wrong item will be offered replacement only, no refunds or credits will be given.

  • All defective situations must be reported within 3 days upon receipt of the items.  After our confirmation of item returning acceptance, the item must be returned as a resalable appearance with original packing to our side within 28 days from the date of our confirmation of item returning acceptance.

  • All returned items must be marked with eBay ID, buyer email address, item number and returning reasons (in English) for our process.  It may take up to 5 working days to process the returned item(s) after receipt.  If you do not mark above information for us, we are not able to follow up your case.

  • Buyer should be responsible for the shipping fees of returned item(s).

  • Shipment fee and insurance are not refundable in any case.

  • All sales for personal care product are final, returns are not possible due to hygiene reasons.

When you have some problem about the item, Please contact our custom service first .For more smooth to follow up your case, please mark down your eBay ID, email address, item number & returning reasons in returning item ( in English) and also notify us with details by email after item sent out..


Contact us

  • Our office hour is MONDAY to FRIDAY, 09:00 - 18:00 (Hong Kong Time, GMT+8:00).  Please contact us at email address: angelacymak@yahoo.com if you have any inquiry or suggestion.  All questions will be replied within 2 working days.
  • We are also a eBay professional seller that is very much willing to comply to Right Owner's interest and policy.  Please kindly contact us instead of eBay if you think we are in violation of your interest and we will take the action immediately.
  • In order to achieve “win-win” business, we advise communication before leaving feedback if there are any problem.
  • Once the item was arrived at a satisfactory condition, please leave us a POSITIVE feedback with a "PERFECT 5 STARS" Details Seller Ratings (DSRs) and we will do the same for you.

FeedBacks
User:aleah2369( 20Feedback score is 10 to 49)  Date:10-Feb-10 01:14:32 GMT
Praise: yeah!! thank you now hopefuly my dog will shut up!!! A+ seller
User:crowdeer( 1 )  Date:09-Feb-10 23:50:57 GMT
Praise: Product arrived before expected date and works great. 5 stars
User:veezeta( 7 )  Date:09-Feb-10 19:27:36 GMT
Praise: Okay
User:diaboliq2( 1898Feedback score is 1000 to 4,999)  Date:09-Feb-10 19:03:59 GMT
Praise: Good eBay'r, Quick shipper for overseas, A + + + + + !!!
User:kymysfrenchies( 306Feedback score is 100 to 499)  Date:09-Feb-10 17:57:48 GMT
Praise: Highly recommended! Excellent customer service! Great prices! A+++++ Seller!
User:shift45( 38Feedback score is 10 to 49)  Date:09-Feb-10 06:50:24 GMT
Praise: ! ! ! PERFECT & PAINLESS ! ! ! . . .HIGHLY RECOMMEND !!!
User:smithjj( 422Feedback score is 100 to 499)  Date:09-Feb-10 05:43:32 GMT
Praise: Good transaction, recommended
User:allenjd1( 8 )  Date:09-Feb-10 01:09:03 GMT
Praise: excellent
User:afblondie2006( 4 )  Date:08-Feb-10 22:37:44 GMT
Praise: Great product..would do business again.
User:afblondie2006( 4 )  Date:08-Feb-10 22:36:27 GMT
Praise: Good product. Would do business again.
User:ejenterp( 3326Feedback score is 1000 to 4,999)  Date:08-Feb-10 22:02:49 GMT
Praise: GOOD ITEM
User:whitedirttony( 36Feedback score is 10 to 49)  Date:08-Feb-10 19:45:13 GMT
Praise: *
User:alinaybeto( 262Feedback score is 100 to 499)  Date:08-Feb-10 19:22:42 GMT
Complaint: not very proffessional seller tried to resolve a problem and never heard again
User:switchfoot_games( 49Feedback score is 10 to 49)  Date:08-Feb-10 18:33:33 GMT
Praise: Works perfect on both the small yorkie and the huge mastiff! Thanks alot! A+++++
User:heliojone( 26Feedback score is 10 to 49)  Date:08-Feb-10 16:30:14 GMT
Praise: five star's
User:dzincha2009( 11Feedback score is 10 to 49)  Date:08-Feb-10 15:15:03 GMT
Praise: Thank's! Very fast shipping..8))
User:urki340( 5 )  Date:08-Feb-10 10:23:03 GMT
Praise: Fast and reliable shipment
User:jolo429( 40Feedback score is 10 to 49)  Date:07-Feb-10 22:20:24 GMT
Praise: The item did not work at all.
User:yesman5200( 20Feedback score is 10 to 49)  Date:07-Feb-10 16:34:37 GMT
Praise: very good seller great product
User:yesman5200( 20Feedback score is 10 to 49)  Date:07-Feb-10 16:34:36 GMT
Praise: very good seller great product
User:yesman5200( 20Feedback score is 10 to 49)  Date:07-Feb-10 16:29:07 GMT
Praise: great seller very good
User:carmelf3809( 11Feedback score is 10 to 49)  Date:07-Feb-10 12:11:13 GMT
Praise: product was as described but the wire is v thin and breaks easily. good value
User:mollie627( 56Feedback score is 50 to 99)  Date:06-Feb-10 03:40:53 GMT
Praise: thanks for being so fast.
User:bmwnonwt( 87Feedback score is 50 to 99)  Date:06-Feb-10 02:26:38 GMT
Praise: product as described GREAT One Too A+
User:georgesoteriou( 97Feedback score is 50 to 99)  Date:06-Feb-10 00:33:52 GMT
Praise: Thank you
User:andyshotsellers( 121Feedback score is 100 to 499)  Date:05-Feb-10 23:17:19 GMT
Praise: Fast shipping,works great, great video and audio, easy to use..thanks
User:yellmax( 94Feedback score is 50 to 99)  Date:05-Feb-10 22:21:09 GMT
Praise: good seller, many thanks
User:farmie40( 287Feedback score is 100 to 499)  Date:04-Feb-10 20:10:46 GMT
Praise: excellent ebayer
User:alinopika( 18Feedback score is 10 to 49)  Date:04-Feb-10 18:18:26 GMT
Praise: VERY GOOD COMMUICATION>VERY FAST SHIPPING.VERY REASONABLE++++++
User:jmicky972( 104Feedback score is 100 to 499)  Date:04-Feb-10 12:21:20 GMT
Praise: Fast, accurate and AS EXPECTED !!!
User:lucernemaple( 137Feedback score is 100 to 499)  Date:03-Feb-10 14:41:06 GMT
Praise: not again
User:shorty9033( 14225Feedback score is 10,000 to 24,999)  Date:03-Feb-10 13:02:04 GMT
Praise: Super fast shipping and great products. Thanks so much!A++++++++++
User:jon.h.nilssen( 161Feedback score is 100 to 499)  Date:03-Feb-10 11:18:09 GMT
Praise: Thanks..
User:jedi_jazman( 63Feedback score is 50 to 99)  Date:03-Feb-10 08:02:32 GMT
Praise: .
User:tecem202( 6 )  Date:03-Feb-10 03:51:20 GMT
Praise: just got it a little slow but a long way to go.....Thanks
User:the_iceman_2003( 171Feedback score is 100 to 499)  Date:02-Feb-10 20:54:03 GMT
Praise: **
User:d4lvey( 246Feedback score is 100 to 499)  Date:02-Feb-10 16:58:16 GMT
Praise: Great product - worth the wait
User:perlapetunia( 150Feedback score is 100 to 499)  Date:02-Feb-10 09:58:21 GMT
Praise: Thank you for an easy and pleasant transaction. Excellent ebayer. A++++++.
User:slingersgirl( 72Feedback score is 50 to 99)  Date:02-Feb-10 07:28:06 GMT
Praise: Works great! Our dog calmed down immediately!
User:ricky9665( 67Feedback score is 50 to 99)  Date:01-Feb-10 22:23:16 GMT
Praise: Quick Delivery Good Product Highly Recommended"""
User:chicster78( 56Feedback score is 50 to 99)  Date:01-Feb-10 16:35:56 GMT
Praise: thank you
User:robocop_007( 1286Feedback score is 1000 to 4,999)  Date:01-Feb-10 14:44:40 GMT
Praise: great item with fast delivery
User:erickenwitte( 23Feedback score is 10 to 49)  Date:01-Feb-10 13:19:11 GMT
Praise: thnx, recieved item today
User:arthur1457( 1626Feedback score is 1000 to 4,999)  Date:01-Feb-10 09:57:59 GMT
Praise: (*•.¸Very Fast Delivery From HK to UK A Great Ebayer Thanks¸.•*´¯)20 Stars
User:zigzag314( 19Feedback score is 10 to 49)  Date:01-Feb-10 01:30:04 GMT
Praise: right on time,,,fast
User:aussieboy01279( 77Feedback score is 50 to 99)  Date:31-Jan-10 18:27:31 GMT
Praise: CLEVER IDEA
User:darkhan_kz( 7 )  Date:31-Jan-10 16:55:17 GMT
Praise: Delivered faster than expected as described. Great buy. Very satisfied.
User:comet321( 314Feedback score is 100 to 499)  Date:31-Jan-10 02:36:11 GMT
Praise: Great
User:porthos416( 29Feedback score is 10 to 49)  Date:30-Jan-10 23:55:45 GMT
Praise: excellent ebayer
User:georgesoteriou( 97Feedback score is 50 to 99)  Date:30-Jan-10 23:07:23 GMT
Praise: Thank you
User:yeebsy( 156Feedback score is 100 to 499)  Date:30-Jan-10 22:57:24 GMT
Praise: Great service, many thanks.
User:markc4487( 10Feedback score is 10 to 49)  Date:30-Jan-10 22:21:04 GMT
Praise: very good communication also speedy delivery and item description was spot on.
User:d3pmet( 2 )  Date:30-Jan-10 16:06:38 GMT
Praise: muy buen producto, vendedor recomendable
User:jasonlyonblood( 41Feedback score is 10 to 49)  Date:30-Jan-10 14:57:14 GMT
Praise: incredible value!! will come in very handy!! thankyou! very pleased.
User:cenamorbarcelona( 16Feedback score is 10 to 49)  Date:30-Jan-10 14:13:59 GMT
Praise: todo muy bien
User:glamvintagedress( 47Feedback score is 10 to 49)  Date:30-Jan-10 13:29:16 GMT
Praise: great
User:joseph10440( 1 )  Date:29-Jan-10 16:30:51 GMT
Praise: Shipped timely and product as posted
User:tottis711( 43Feedback score is 10 to 49)  Date:29-Jan-10 15:09:14 GMT
Praise: venditore eccellente wery gooooddddddddddd consigliatissimo+++++++++++++++++++++
User:wizardonbay( 551Feedback score is 500 to 999)  Date:29-Jan-10 14:12:17 GMT
Praise: Fantastic Item! Thank you!
User:jewelboxgypsy( 128Feedback score is 100 to 499)  Date:29-Jan-10 01:55:58 GMT
Praise: fast delivery! Collar a bit small but easy to fix.Thanks
User:kcheema401( 53Feedback score is 50 to 99)  Date:29-Jan-10 01:31:51 GMT
Praise: Received product as described
User:fabar70( 67Feedback score is 50 to 99)  Date:28-Jan-10 22:59:18 GMT
Praise: Item as described, good comunication, slow oversea shipping
User:amemi786( 55Feedback score is 50 to 99)  Date:28-Jan-10 21:15:27 GMT
Praise: excellent
User:callum2009( 74Feedback score is 50 to 99)  Date:28-Jan-10 19:01:44 GMT
Praise: good service great product
User:kokojambo07( 15Feedback score is 10 to 49)  Date:28-Jan-10 17:42:43 GMT
Praise: best of the best just super******
User:teifii( 492Feedback score is 100 to 499)  Date:28-Jan-10 15:37:06 GMT
Praise: Excellent trader
User:libusko14( 70Feedback score is 50 to 99)  Date:28-Jan-10 11:23:52 GMT
Praise: excelent. thanks
User:orchidblosssom( 445Feedback score is 100 to 499)  Date:28-Jan-10 00:42:44 GMT
Praise: Fast shipping, great item!!! Thanks!!
User:p051e( 9 )  Date:27-Jan-10 22:33:10 GMT
Praise: product as described fast delivery
User:816tmb8425( 45Feedback score is 10 to 49)  Date:27-Jan-10 18:02:01 GMT
Praise: Excellent, Thanks
User:816tmb8425( 45Feedback score is 10 to 49)  Date:27-Jan-10 18:01:32 GMT
Praise: Excellent, fast shipping
User:szika007( 29Feedback score is 10 to 49)  Date:27-Jan-10 17:09:36 GMT
Praise: thank you for rapid delivery
User:lukey800( 77Feedback score is 50 to 99)  Date:27-Jan-10 12:59:36 GMT
Praise: GREAT ITEM FOR THE PRICE
User:dirty_mike( 33Feedback score is 10 to 49)  Date:27-Jan-10 08:24:15 GMT
Praise: High quality A+++
User:zodiac989( 46Feedback score is 10 to 49)  Date:27-Jan-10 06:09:49 GMT
Praise: good ebayer a+* item working good already * thank you
User:member1459876( 548Feedback score is 500 to 999)  Date:27-Jan-10 04:15:33 GMT
Praise: Fantastic Product!! Got here faster than expected!!
User:dante123horses( 136Feedback score is 100 to 499)  Date:26-Jan-10 22:46:26 GMT
Praise: good item thanks
User:garthbanks( 331Feedback score is 100 to 499)  Date:26-Jan-10 18:11:56 GMT
Praise: Nice item. It works well
User:1001matthew( 14Feedback score is 10 to 49)  Date:26-Jan-10 17:22:20 GMT
Praise: Received with thanks. Very happy.
User:alokke2( 64Feedback score is 50 to 99)  Date:26-Jan-10 13:56:48 GMT
Praise: :)
User:gl-dj( 109Feedback score is 100 to 499)  Date:26-Jan-10 09:01:42 GMT
Praise: Très bonne transaction ... merci !
User:majai2836( 32Feedback score is 10 to 49)  Date:26-Jan-10 08:50:59 GMT
Praise: Jó a készülék, csak nagyon nagy kutyára való
User:tartempion0_1( 169Feedback score is 100 to 499)  Date:26-Jan-10 07:56:34 GMT
Praise: Bien reçu, envoi rapide. Merci
User:acv280685( 4 )  Date:26-Jan-10 01:23:58 GMT
Praise: Very fast shipping!! thank you!! from MEXICO
User:mafo50( 35Feedback score is 10 to 49)  Date:25-Jan-10 21:48:38 GMT
Praise: all it is ok!
User:georgesoteriou( 97Feedback score is 50 to 99)  Date:25-Jan-10 17:01:25 GMT
Praise: Thank you
User:jerry72354( 30Feedback score is 10 to 49)  Date:25-Jan-10 12:43:48 GMT
Praise: works fine thank you.
User:sarah_nya( 283Feedback score is 100 to 499)  Date:25-Jan-10 01:12:21 GMT
Praise: Great, very fast delivery
User:esoobdj( 244Feedback score is 100 to 499)  Date:24-Jan-10 18:36:53 GMT
Praise: Recieved and can't wait to try it out, thank you for your quick service
User:helen2091( 300Feedback score is 100 to 499)  Date:24-Jan-10 17:22:08 GMT
Praise: brill thanks
User:therealdeal556( 104Feedback score is 100 to 499)  Date:23-Jan-10 22:01:38 GMT
Praise: thank you
User:sbcoppertop( 24Feedback score is 10 to 49)  Date:23-Jan-10 20:48:55 GMT
Praise: as described great
User:abarthisking( 462Feedback score is 100 to 499)  Date:23-Jan-10 10:32:32 GMT
Praise: Would Use Again......10/10.......AAAAAA++++++
User:marcina49( 181Feedback score is 100 to 499)  Date:23-Jan-10 09:06:09 GMT
Praise: Good Seller A++++++++++++++
User:jdevpink( 55Feedback score is 50 to 99)  Date:23-Jan-10 08:21:50 GMT
Praise: seems to work well. seller kept me updated. good seller
User:mkucinskas36961( 10Feedback score is 10 to 49)  Date:22-Jan-10 21:12:11 GMT
Neutral: didn't work way I expected
User:jrisley00( 193Feedback score is 100 to 499)  Date:22-Jan-10 20:55:48 GMT
Praise: Fast shipment, will buy from again. Good price
User:jozsef-01( 149Feedback score is 100 to 499)  Date:22-Jan-10 20:12:53 GMT
Praise: good item! thank you!
User:gareth2103( 137Feedback score is 100 to 499)  Date:22-Jan-10 12:48:05 GMT
Praise: quick well packed, great product,
User:theleogetzy( 11Feedback score is 10 to 49)  Date:22-Jan-10 10:45:58 GMT
Praise: I got it in time and it's working well! :) Thank you!

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