Hi, thankyou for visiting my page.

Here's a bit about me and about what you can expect from my service to you. Also some information about what I am selling here on e-bay.  Im Candice and my mum, Eve who was a qualified Wedding Florist and teacher is my mentor, so you are in safe hands!

Sending money to someone you dont know on the internet is a very brave thing to do and I respect that.  I put on my listings that you are guaranteed a friendly, personal and fast service and I truly mean that.  I want you to know that if you order from me, your item will be posted swiftly and I offer a no quibble money back service if you are not happy with the item.  All I ask is that you email me with whatever the problem may be and I promise you that your needs will be met as far as it is humanly possible.  'Do as you would be done by', is my life motto. The internet can be an anonymous and impersonal place but it doesnt have to be, Im here to offer a service and hope you return again. 

Since the only part of selling my items I cant control is the postage system, I delay leaving feedback until I have received feedback and know the item has arrived and all is well.  The only reason I do this is that its visually easier that way to see at a glance who might still be waiting for delivery. thankfully items seem to arrive quite quickly -so far so good! 

Some family background,my mum trained for 4 years in professional floristry at Capel Manor Horticultural College and I love the personal side of consulting with people about how they want their flowers to suit the occasion, whatever the budget, whatever the occasion.  After that she trained as an adult teacher and found that side to be just as rewarding too - seeing someone progress from beginner to confident florist is brilliant.

Everyone that buys floristry items from me gets a link to my mum's free on-line floristry course with workshops, tips and tricks, photographed and diagrammed stages of various projects and a space to ask questions or leave comments.  She keeps this up as a hobby and its a brilliant aid for florists of all levels, im happy to give it away as a thankyou for buying from me.

I started to sell the family surplus stock of floristry items to students who found it can be quite expensive trying to buy small quantities of floristry sundries and flowers without spending a small fortune. As I have access to floristry stock, and split up items if need be, I found I could help them out.  Florists tend not to be very 'learner friendly' and charge quite a bit for sundries when they know the person wants to make their own items. Hopefully Im somewhere in the middle.

Just a note on postage and packaging.  Although the English postal charge system requires puzzle solvers mind, I always weigh the item, judge for packaging depending on how fragile the item is, add a small amount for packaging and thats it basically.  If I get to the post office and was way out ( like I was once when sending 2 cellophane rolls together!!)then I credit back the difference. In that case it was a fiver. So what Im trying to say is that Im not here to play crafty tactics,  there wouldnt be any point if you dont want to come back.

If you buy more than one item in one transaction, dont pay until I invoice you so I can recalculate postage, its a fiddly job if you pay first.

So thats what I offer you, a good service and peace of mind.  All I ask in return is that if you have any problems or you bid and didnt mean to or anything at all......please email me.   Life can be stressful, and I dont want to add to that so rest assured your best interests are my priority, because your stress becomes mine.

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