Natural Senses shop front 1: Needham Market, Suffolk

Natural Senses shop front 2: Needham Market, Suffolk

Natural Senses was established in 2002 providing a consultancy service in marketing communication and packaging. In 2004 we opened our high street retail shop in Needham Market, Suffolk providing a selection of own label pampering products, special occasion giftware and unique products for the home sourced from around Europe to appeal to the senses – touch, taste, look and smell.  

By combining our knowledge of packaging and product we are able to offer our customers a range of unique gifts from our Sensory Gift Collection by Natural Senses - design led gifts for people who do not have time to shop as well as a diverse selection of decorative products for the home

We also specialise in high quality artificial plants and arrangements for individuals and small to medium size businesses.  See our web sites for more details

We are a VAT registered business. Our GB registration number is 816 2985 07

Our product range includes:

·         Birthday, wedding & anniversary gifts from under £10 up to £100

·         French glassware

·         Provence pottery

·         Italian marble

·         Artificial plants and arrangements for the home and office

·         Pampering giftware by Natural Senses

·         Candles & candleholders

·         Wedding accessories

·         Luxury gift wrap

·         Quality greetings cards

As well as selling to UK customers, we are happy to send products overseas including EU countries, Norway, Switzerland, US, Canada, Australia and New Zealand. We recommend you contact us first and we will provide you with an accurate cost of postage and packaging before you place an order. Our policy of no profit from postage and packaging applies.  The stated P&P charge in individual item descriptions will be adjusted to account for multiple purchases.

What everyone should know about me

As experts in design and packaging we offer a professional gift wrap service that is ideal if you want a ready-to-present gift for a special occasion.  All packaging is re-usable and individually designed using the highest quality materials available.  See our selection of luxury gift wrap and gift bags to create your own look!

Things I sell

Natural Senses bathing products and room sprays are made in Suffolk using the highest quality ingredients.  Each product is individually packaged and ready-to-present.  Other products we sell are French inspired room and table décor including everyday  French glassware and Provence pottery such as milk jugs, pitchers, salad bowls; British made scented candles; Italian marble coasters, clocks, hooks and cheese boards as well as a unique range of artificial plants and arrangements designed for the home or office

Payment policy

Natural Senses prefers Paypal. However we also accept GBP personal or business cheques (please allow 7-10 days for cheques to clear, ensuring your name and address are on the reverse of the cheque) and UK postal orders. You can also arrange to collect in person free of charge from our shop in Needham Market.  See contact details below

Delivery information

ISSUE DATE: 1 DEC 08 As we are new to ebay we appreciate that postage and packaging is not an exact science and is a major component for small transactions. In order to keep the costs as low as possible for buyers, we quote 2nd class post as standard, with the option of 1st class post for items up to 4000g.

For heavy/fragile items such as glass or marble we use Royal mail standard parcel service which quotes delivery in 3-5 working days. Due to the varied sizes of products we ensure all products are carefully packaged using industry standard cardboard boxes, postal boxes, postal tubes, bubble wrap and loose void fill products to ensure they reach you in good condition. All packaging is purchased specifically for e-bay trading and is quoted at cost. In the rare occasion that it is possible to recycle existing packaging from our retail shop, an appropriate refund will be made to the buyers Paypal account.

We do not profit from either postage or packaging

Returns & dispute policy

In the unlikely event you are not entirely satisfied with your purchase when it is delivered, please contact us immediately via ebay and we will attempt to resolve the problem. If it is decided between us that the item is to be returned for an exchange or refund it is the responsibility of the buyer to dispatch the item within 7 days of receipt, in sufficient packaging to reasonably ensure safe receipt by us, and that is in re-saleable condition. Returns are to be made at the buyers expense unless otherwise previously agreed between us. We regret we are not able to refund or exchange any specially customised items such as wedding favours or customised gifts.

Dispatch times

Items are generally dispatched within 5 working days from receipt of order. You will be notified via e-bay when your item has been dispatched

Contact information

You can email me via ebay

Natural Senses

110A High Street, Needham Market, Suffolk IP6 8DW.

Tel. +44 (0)1449 723 078

Email: ionadean@naturalsenses.co.uk

Ebay shop: http://stores.shop.ebay.co.uk/naturalsenses

Web site: www.naturalsenses.co.uk

Customised items

Any customised items such as wedding favours or guest gifts please allow up to 14 days from receipt of order. If you have a special request we will make every effort to meet your deadline