Telephone orders 01724 782022                                                                     Trading address shown on our shop header

Vat number 886434679

Website http://www.northernoptics.co.uk/

Enquiries info@northernoptics.co.uk

Why buy from Lincolnshire optics ?

Lincolnshire based company is an Authorized UK dealer of Celestron, Baader planetarium, Kowa, Swift, Tal, Helios, Skywatcher, Opticron, Pyser, Visionary, Illusion, Hawke and Optical hardware

All of our binoculars and telescopes are sourced from the main UK outlets officially recognized by each company

Please be aware...There are dealers out there that sell grey imports. These will not have genuine UK warranties..Some dealers claim to be authorized UK dealers, but are not. Please get in touch with us for proof of our authorized dealer status..Many shops still refuse to display their trading address (ask yourself why). 

What does this mean ?.  It means that all our guarantees are genuine UK warranties. You will get the full after sales advice and support that only main dealers can deliver. It means that a full range of accessories can be obtained to enhance your purchase.

When it comes to telescopes, I have been a keen astronomer for over 25 years. This means that I can give you an honest opinion on which scope would suit your needs.

When it comes to binoculars we have a great knowledge on lens coatings and prisms to help you decide

Can you meet us ?

Yes of course you can. See our trading address at the top of the page to get directions to our weekend shop. We only carry a very limited amount of stock. Contact us during the week to find out what will be available to avoid disappointment.

Can you ask us any questions.

Yes of course you can. 99% of messages are replied to. Even if its not the answer you are looking for. The 1% that we dont reply to are from the small monority of rude/abusive emails that unfortunatley we recieve every once in a while. We prefer phone call enquiries. You can get a lot more info with a 2 minute chat than writting out a long email. The answer phone is always on if we are away.

All telescopes are sent direct from the warehouse. We do not carry stock.

One of our favorite sayings is "If you dont ask, you dont find out". So if you cant see a telescope, binoculars or accessories that you want just ask. Look at our line up of brands. Theres plenty to chose from  

Business trading address (weekends only)

Main reception area. Waters edge country park..Maltkiln road..Barton Upon Humber...North Lincolnshire...DN18 5JR....Correspondance address 8 Wharfdale close, Gunness, Scunthorpe, North Lincolnshire, DN15 8SW. Under no circumstances collections from this address

 Returns (All). 14 days from day of payment clearance. You must notify us within 7 days of purchase by message/email about the return. The item must be returned within 14 days of purchase by recorded delivery to prove the date it was sent.

 Terms and conditions/returns (celestron only)

If a warranty issue arrises within 8 weeks, we will arrange collection from your address on an arranged date (UK address only). Courier will be paid for by celestron. Please keep origional packaging if possible. Failure to be available on the pick up date will result in a return charge. A return due to a warranty defect after 8 weeks must be returned by the buyer with recorded delivery . If the buyer changes their mind about the purchase, the buyer must notify us by email/PM within 7 days. Item must be in origional unopened packaging with no damage or broken seals. Use recorded delivery only for returns.  Return within 14 days.

Terms and conditions/returns (non celestron)

If you change your mind about the purchase, you must notify us by email/PM within 7 days. Return within 14days. Item must be in as new condition, with all packaging unopended and seals intact. If there is a warranty issue with the item, please contact us first about the problem. All returns are to be sent recorded delivery only.  

 **Please note. Contact us first for the returns address**

Warranties only cover manufacturing defects. Misuse/mishandling/dropping and abuse of items not be covered. External housing, eyecups, straps, cases not covered. Warranty claims will be at the descrection of the suppliers. Their word is above ours.  The supplier will aim to fix/replace warranty claims within 30 days. Faulty items will be either fixed or repalced. Replacements may be new, or another of the same of a similar age/condition.

*Important*  Warranties are non transferable. If selling the item on, the warranty will become invalid. You will need to tell the purchaser this. 

International sales. Please note that any customs charges are the responsibilty of the buyer and as sellers we are obliged to declare the full value of the merchandise.

One final note. Just remember you are talking to a human being when you phone us. Not a call centre or "press 1 for",  that wants to resolve any situation as much as you. My customers keep me going, and I never forgot that. Thankyou.