Maryefine Antique Jewellery

Antique Jewellery of Quality and Style

Payment

Please make payment within five days of purchase. If, for any reason this is not possible, please write. From UK buyers we accept Paypal, postal orders, personal cheques and bank transfer. From overseas Paypal, personal cheques in GB£ and international bank transfer. Goods are shipped on receipt of payment, or clearance of cheque.

Shipping

Postage & packing are charged at cost, or less.

UK - First Class Recorded without insurance and Special Delivery including insurance.

Overseas - International signed for or Airsure, a faster service where available. Both are insured services.

Import duty for goods sent outside the EU is the responsibility of the buyer. For antique items this is generally charged at less than the usual rate for jewellery.

We ship promptly so although delivery time cannot be guaranteed, typical delivery is within 7 working days.

Packaging is within cardboard boxes that are recyclable. Packing chips are made from corn starch and are compostable or can be dissolved in warm water and disposed of easily. Parcel tape used is solvent free, a practical non plastic based alternative has yet to be sourced.

Refunds & Returns

We hope you are delighted with your purchase. Detailed photographs are provided for your evaluation. The photographs are magnified views of items on offer so that all details of the jewel can be seen. Dimensions are given to give a sense of scale. Please note that the photographs and writing together create the full sense of a description. It may be important that a loved one appreciates a piece as much as you do, if so, please show them a picture before placing a bid.

If you have any query relating to an item, please write. All items are antique and will often have minor surface wear. Chips, dents and nibbles will be listed, a minor surface scratch will not, these are visible in the photographs.

Refunds will be given for items that by mutual agreement are inaccurately described. To qualify for a refund make contact within 3 days of receipt. Auction items must be returned in the same condition as they were received within 7 days of receipt of purchase. Buy it now items to be returned in the same condition as they were received within 14 days of receipt of purchase. Please ensure that items are insured when returned as refunds will not be given for items 'lost in the post'.

The Buyer is usually responsible for all shipping costs incurred unless the item was shipped in error by ourselves.

All returns are subject to a restocking fee to cover administration of the transaction including paperwork, ebay fees, import duties and handling as charged by UK customs, where relevant.

This is charged at the following rates:

Returns from UK and EU for items of hammer price £75 or less 10% of hammer price. Minimum charge £5. For items over £75 hammer price, 5% minimum charge £5.

Returns from the rest of the world for items of hammer price £75 or less, 20% of hammer price, minimum charge £10. For items of hammer price over £75 15%.

If for any reason other than misdescription you are not happy with your purchase please write, as it is usually possible to resolve any issue to the satisfaction to the buyer.

Feedback

Your feedback is important. We want you to have a positive experience. We will leave feedback for you once we know you are satisfied with your purchase - you can do this either by sending a message or by leaving feedback.

We know that sometimes accidents can happen, computers break down, people are taken ill and will always wait for communication from you before leaving feedback.

Contact Us

We will respond to your questions by email as soon as possible. We value your custom and thank you for looking at the antiques we offer for auction.

Testing and Descriptions

Gold tests are carried out with an electronic gold tester. This gives a reliable test for Gold and its carat value. Silver is tested using acid. Gold and Silver that are not hallmarked, cannot however, be guaranteed to be Gold.

Stones are tested with a thermal index tester, which gives a reliable reading for semi precious and precious stones together with the use of a loupe and a Chelsea Filter.

Weights are given as a guide line only.

Carat weights cannot be accurate unless stones are removed from their setting, so all carat weights are estimated, sizes are given carefully rounding downwards.

Circa dating is used to give an approximation of age when items are not hallmarked and should be reckoned to be within 10 years accurate for 20th century items and 15 years for 19th century pieces. Circa dating is given by comparing to pieces in books and libraries both for appearance, materials used, wear and craftsmanship.

Professional photographic equipment is used to give an accurate reproduction of the item as possible, manipulation of the photograph is not carried out, occasionally a speck of dust may be removed from the background. Every effort has been made to display colours accurately, however as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

We do not offer diamonds that are heavily included, however nor do we provide diamond grading information, as antique diamonds were not graded rather described as 'fine water' if of good quality. The quality of the cut also varies. If you require further detail in regards to the quality of diamonds please ask.

Care of Your Antique Jewellery

Some antique treasures are delicate, all need to be treated with care. Never use strong chemical cleaner on antique jewellery. Use a weak solution of detergent (never soap) and a painter's soft brush. A gold polishing cloth is also useful. Do not use a sonic cleaner as this can cause damage.

Enamelled pieces should be kept dry.

All Georgian jewellery should be kept dry, in particular any foil backed stone.

It is strongly recommended that you do not wear antique jewellery for housework or other physical work. Most pieces were designed to be worn by ladies who had much leisure time. If a lady needed to help in the kitchen she would not wear her jewels! She would get dressed for afternoon tea and wear a few simple pieces. Elaborate and precious items would be reserved for evening wear. Please bear this in mind if you wish to enjoy your antique jewellery for years to come.

Diamonds need to be kept separate from other jewels, as they can scratch other pieces and one another. Your Diamonds from Maryefine will come in a jewellery case for safety.

Unboxed pieces will be sent in a hand made felt pouch, this can be used within your jewel case for protection.

If you are unsure if a particular ring can be resized please take a photograph of it to your jeweller who will be able to assess it for sizing.

Be wary of evaluation of your jewellery by a high street jeweller who is unlikely to be qualified to give you an accurate appraisal of your piece, there may also be a conflict of interest.

Antique jewels offer a good opportunity for investment while at the same time are wearable. The cultivation of taste and knowledge is probably the best course to take when considering a purchase on this basis. Many of the items offered by buy it now represent our investment!

Enjoy the experience of a Maryefine Antique Jewellery Auction!

Business Address: 24 Coslany Street, Norwich, NR3 3DT, UK

Telephone: 01603 662956

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