Hi, thanks for looking at our "About Me" page or should it be "About Us"!
Our Business address is: Todoco Limited, 43 Firmin Avenue, Boughton Monchelsea, Maidstone, Kent. ME17 4TG.
Should you wish to view further maternity wear we have our own web-site displaying many more different items. Our web address is www.babiesbyme.co.uk. Please pop by anytime!
TERMS AND CONDITIONS: We do not have a fixed time period for payment, but the sooner we receive payment the sooner we will dispatch your item. We will send a courtesy email after a week or so to check that all is well, sometimes payments do go missing. If we have not heard anything after 4 weeks, we will have to start the process to recover our fees from ebay, but will keep you informed at each stage.
PAYMENT AND POSTAGE (within the UK): Payment - We would be happy to accept payment via the following methods - personal cheque, PayPal, postal orders and bank transfer. Postage timescale - Please allow upto 5 working days for cheques to clear. We will send items within 2 working days if payment is received by other methods. We will send parcels via Royal Mail standard 2nd class post. We obtain a proof of posting for all parcels sent. If you would like to insure your parcel, please let us know before you checkout for the extra costs involved. We will confirm via email when your item has been dispatched.
PAYMENT AND POSTAGE (Outside of the UK): Payment - We would be happy to accept payment via the following methods - Paypal, personal check in American Dollars, Euros or Australian Dollars or international bank transfer. Postage Timescale - Please allow upto 2 weeks for cheque clearance. We will send items paid for by other methods within 2 days of receipt of payment. Our standard shipping option is via Royal Mail airmail. Surface mail is also available, please email us for more details. If you would like to insure your parcel, please let us know before you checkout for the extra costs involved. We will confirm via email when your item has been dispatched.
GENERAL POSTAGE INFORMATION: Our postage costs are based on the weight and dimensions of the item, including packaging as per the Royal Mail published costs. They also include all packing materials used to ship your item.
RETURNS: If for any reason the item is not as described in the auction listing , we would be happy to offer a full refund upon return of the item in the orginal packing. The return postage costs would not be included in any refund made. If you feel that the item is not as it should be for any reason, please just let us know and we will sort something out. Please note items need to be returned within 7 days of receipt of item. |