P&P: We are gradually moving all our listings to 'Free P&P'.

To do this we will be adding the currently stated cost of the postage (+ and additional 10% of the postage cost to cover the additional eBay fees) to the currently listed price.

PACKAGING: Jewellery and Watches are generally sent in the appropriate boxes as supplied by the manufacturer or our own branded gift boxes. Comics are dispatched bagged and boarded in a certificate envelope. Most other items will be dispatched in either an air cushioned envelope or in bubble wrap and brown paper. Fragile and collectable grade items will be dispatched in cardboard boxes.

DISPATCH: All items are dispatched same or next working day. We do not work Thursday Afternoons, Sundays or Bank Holidays. Jersey has additional holiday on May 9th.

DELIVERY TIME: Delivery time depends upon the Royal Mail, not us, and occasionally may be subject to unavoidable delays on import due to HM Customs and Revenue.

If you require an item urgently then please contact us before paying for the item and we will issue an invoice for 'next day' delivery. The P&P for special delivery is higher than is stated in the listing.

VAT: Jersey is not subject to VAT. HM Customs and Revenue may charge VAT on your item as it is imported and require you to pay for it before it is delivered. We recommend that you collect expensive items in person where possible and will subsidise your travel to Jersey for purchases over £1,000 in value.

What is the 'value' of your item?

For import purposes the VAT value of your item is not that which you pay on eBay. This is because we are following eBay's preference for P&P free listings, when in reality there is no such thing as a P&P free transaction on eBay. That amount includes the 15% eBay and Paypal fees you are paying and an amount representing the postage and handling cost of the item.

Thus an item under 100g in weight bought on eBay for £25.00 will be sent with a stated value of £18.62 (£25.00 less £3.75 for eBay and PayPal fees less £1.13 postage cost less £1.50 handling charge).

Thresholds:

Items over £18 are liable to VAT at the normal rate (+£6 Customs administration fee)

Gifts over £36 are liable to VAT at the normal rate (+£6 Customs administration fee). If you have purchased the item as a gift please inform us or we will not tick the box on the customs form.

Other notes:

Secondhand goods are not subject to VAT, where the item is secondhand we will clearly state this on the customs form. This includes any item we list as 'used' in the item specifics.

RETURNS: You may return any items purchased from us, unaltered, within seven days, for a full refund (excluding P&P), except for items bought through auctions which are not returnable unless defective.

ITEM NOT AS DESCRIBED: If you receive your item and you believe it is not as described or is defective in some way then simply return. Defective items returned in this manner will receive a full refund of all costs including postage both ways.

FEEDBACK: We are always interested in improving our service and so your constructive criticism and feedback is always welcomed. We leave feedback for you once we know that your item has been received and there are no outstanding issues. This is either when you leave feedback for us or if we have not heard anything from you within five weeks of dispatch and can safely assume that all has gone smoothly, whichever is soonest.