Welcome to Safety One Uk Ltd

Are you looking for high quality Personal Protective Equipment, workwear, corporatewear and leisurewear from world renowned manufacturers such as Bolle, Timberland, UVEX, Moldex, Dickies, Aearo, EAR, Peltor, Bacou Dalloz, Ansell, Regatta, Fruit of the Loom, Gildan, Kooga to name just a few? Then step in to our store or click on the icons below. We can supply businesses in bulk or individual items alike

Trade Counter now open, so if you live in the Durham Area please feel free to pop in, we are open Monday to Friday 9am till 6pm and we are at

Unit 1D, Thornley Station Ind Est, Shotton Colliery, Durham. DH6 2YB

We supply high quality Personal Protective Equipment (PPE) and Glasses suitable for Cycling, so if you are looking for Hard Hats, Bump Caps , Ear Muffs, Ear Plugs , Gloves, Safety Glasses, Goggles , Respirators, Dust Masks , Workwear, High Viz Clothing or Overalls, then please browse our store. Order with confidence and each item will be delivered to you promptly and efficiently. We can supply companies in bulk or individual items alike

Contact Information

If you require customer service then the prefered mode of communication is via email at sales@safety-one.co.uk and we will reslove your concerns either through email or via telephone. You may also be able to contact us on 01915277003 or you can fax us on 01429837867, please note this phone is not manned at all times, office hours are between 9am - 6pm (UK Time) Monday to Friday

Feedback Policy

At Safety One UK Ltd our policy on feedback is to leave feedback after you the buyer has left feedback for us. Our reason for this is to ensure that the customer has received the goods, is completly satisfied with the goods and with our servce.

Please can we request that if you are not satisfied with our service or the goods that you email us at sales@safety-one.co.uk and give us the oppurtunity to rectify your concerns before you leave Negative or Neutral Feedback.

Please read next section if you have not received your goods and are considering leaving Negative or Neutral feedback

Delivery

Our normal policy is to dispatch goods within 2 working days of receipt of payment, you will automatically receive an email / message through eBay when your goods have packed are are ready to be dispatched. Please Note: We only dispatch Monday to Friday

Here at Safety One UK Ltd we offer a number of postal service which include 1st Class, 2nd Class, Recorded Mail, Special Delivey, Airmail, Internationally signed for mail and Parcelforce 24 or 48 courier service. All of our listings will offer you a range of postal services, please select the one you require or email us if you can not find the service you require.

If you have received a dispatch email but have not recieved your goods, please read the following. Royal Mail will only class a parcel as missing if it has not been received 15 working days after the post date for UK mail or 21 working days after the post date for International Mail. After this time has elapsed and you still have not received your goods, please email us at sales@safety-one.co.uk we will then send out a replacement and will claim for the loss on your behalf against the Royal Mail. Can we please ask, that you don't penalise us for a poor performance of the Royal Mail by leaving Negative or Neutral feedback if they lose or take a long time to deliver your parcel.

VAT Information

Payments

UK Customers - Our preferred payment method is Paypal, but you can also you can pay by cheque or postal order made payable to Safety One UK Ltd. If you prefer to make a manual payment with a credit card you can either fax your card details along with your order details to 0191-5171719 or alternatively email us at sales@safety-one.co.uk with you contact details and we will call you back and process your card payment over the phone

International Customers - Our preferred payment method is Paypal, but you can also you make a payment via International Bank Transfer, please email us at sales@safety-one.co.uk for further information . If you prefer to make a manual payment with a credit card you can either fax your card details along with your order details to +44(0)191-5277003 or alternatively email us at sales@safety-one.co.uk with you contact details and we will call you back and process your card payment over the phone

Discounts

If you are a business or a reseller looking for larger volume then please email us at sales@safety-one.co.uk as we may be able to offer you significant discounts

Returns Policy

In the unlikely event that you should be dissatisfied with your purchase, please return the goods within fourteen days in its original packaging for a full refund or replacement of the item. If the item is not as described or an item has been sent in error, then a refund for your postage will also be given.

Can you please email us at sales@safety-one.co.uk prior to returning the goods so that we can fully understand your concerns and can swiftly rectify them

However, please note due to hygiene reasons we cannot accept returned earplugs unless they are unopened in sealed bags, boxes or dispensers.