We are a small family based business based in County Durham. 

We pride ourselves on our products and prices; we personally test all of the products we sell to check for quality - any that don't come up to the quality standards we insist on; we reject - no questions asked. This ensure customer satisfaction everytime.

We sell a range of products which include: Hand-made soaps, Bath Salts, Bubble Baths, Shower Gels, Lotions and Potions.  We work along side an aromatherapist who specialises in products for Sensitive Skin - you can find these ranges on our website.

We stock ranges that include:

• Kristen Bailey Organics
• Sukin Organics
• Golden Emu Oil
• Bush Essentials
• Cosmetix 4 U - NEW Fragrance Free and Sensitive Skin range which includes: Bath Bombs, Soaps (Adults and Childrens), Shampoo, Condtioner, Foam Bath and Fairy Dusts

Terms of Sale:

Any purchase's made using the "Buy It Now" feature we kindly ask that you make payment within 24 hours of selecting "Buy It Now" - this will prevent duplicate reminders etc.  Afterall "Buy It Now" to us mean's also paying for it now!!

Any purchase's made using the Auction Format we kindly ask that you make payment within 3 days of the auction ending.

Customers who are having problems making payment all that we ask is that you let us know!! We don't bite and we will assist where we can.

If you do not accept these terms then please do not Bid or Buy.

Deliveries:

We aim to dispatch your order within 2 working days of receipt of cleared payment, however sometimes this isn't the case so please allow up to 14 days for delivery.  All orders are sent out via Royal Mail Recorded Delivery, please note that this service requires a signature.

Damaged/Unwanted Good/Returns:

Should your item arrive damaged please contact us as soon as possible so we can resolve the issue.  We are only to happy to help.

Any unwanted goods or goods that require an an exchange can be processed up to 7 days from receipt of order.  Unwanted/Cancelled orders must be returned back to us using the Royal Mail recorded delivery service at the buyers cost.  These products must arrive back to us unopened/unused and in a saleable condition.  Refunds will be less postage and packing costs.  Please note: that due to hygeine reasons this dose not apply to some of our products.

Although every care is taken when sending out your order we appriciate that mistakes and damages can happen - if this is the case then please contact us before leaving negative feedback as most issue's can be resolved without any fuss or inconvenience.

Contact Details:

Postal Address: Cosmetix 4 U, 17 Albion Street, Spennymoor, Co Durham, DL16 7AP

Telephone Number: 01388 811232 or Mobile 07852 905487

Email address: orders@cosmetix-4u.co.uk

Website address: www.cosmetix-4u.co.uk