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About Me: classy.diva!( 25Feedback score is 10 to 49) About Me

Incorrect email address on listing?

How to send your buyer an invoice for the correct email address



The safest payment method a buyer can use is PayPal, however there may be times when you have put the incorrect email address on the listing, and the payment your buyer makes ends up nowhere.

Follow these simple steps to get your payment and give your buyer the protection PayPal affords them.

Ask them to cancel the payment they should have the option to do this in PayPal if the email address is not assigned to another PayPal account.

Sign into PayPal and go to Request Money, you are greeted with this screen.

Click Create Invoice.

Photobucket


Click Continue create invoice


You are then greeted with this page, complete as requested.

Photobucket
Click Continue.

You then get this preview image.

preview invoice


Then send it to your buyer.




Your buyer will receive the following, which they can pay via the Pay Now button. Their payment is then protected by Buyer Protection.

As with all PayPal payments received for your eBay sales ensure that you are fully protected for Seller Protection, the level of cover will always show on the Payment Transaction page, a green tick is Fully Eligible, partial eligibility always states the type of protection afforded.

buyer invoice



The invoice awaiting payment will sit in your PayPal account like this

paypal view



Sig





The above page is maintained by: classy.diva!( 25Feedback score is 10 to 49) About Me

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