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1SM Limited offers a 30 day money back guarantee on the return of all purchases. A full refund will be offered to all returned goods , excluding the original postage costs. Simply return the purchased item within 30 days for a full refund. We are sure you would not want to return this product, but just in case we have our 30 day money back. We do not like unhappy customers therefore we will refund all money excluding including the postage on any of the purchases.
Steps for requesting a refund:
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return the merchandise within 30 day time frame, any item sent and stamped at the post after 30-day period will be refused;
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include the item and all accessories in the original (unused) condition, in which the item was received;
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insure the package and have a tracking number for it.
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We accept: Paypal, Postal Orders, Cheques and Banker's Drafts.
PayPal is welcome. It ensures quick delivery of the merchandise. However please note that we will post to the address provided with your PayPal payment.
Personal Cheques will have to be cleared in our bank account before your item can be posted. Please allow 5 working days for clearance.
If you wish to pay by Debit or Credit Card please call our Office on 01782 377600 Monday to Friday
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All items will be posted within 24 hours of purchase. It takes 1 to 5 working days to receive the purchased item. Please exclude weekends and holidays on all shipping. All of our merchandise is stocked at our warehouse therefore there are no delays in posting! Once the order has been sent we will e-mail you to confirm postage. Please make sure that the e-mail address you have registered with eBay is valid as we may not be able to respond. If you do not receive a confirmation of shipment please let us know. Postage & Packaging costs can be found at the bottom of this page.
1SM Limited is a UK based company, please keep this in mind when bidding on our auctions. Our goal is to provide you with the high quality products at a bargain price. Over time 1SM has established business relation with the manufacturers of several lines of selected product. Everything sold is backed up with the manufacturers warranty, manufacturers reputation as well as our reputation and our additional guarantee (if applicable). All merchandise is to be shipped immediately out of our warehouse located in the UK. Although normally it takes 3-6 business days to deliver a package, in some cases you may expect a several day extension from this time frame.
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