Bright-Price are Wholesalers and retailers of New and factory refurbished Consumer electrical products,( if the add says new its new!) we specialise in the purchase of quality brand name and up and coming electrical goods, we purchase from manufacturers and manufacturers agents, Sony, Samsung, Phillips, Nokia, Sendo, Siemens, Motorola, JVC, Olympus, and many more.
At Bright-Price we strive for customer satisfaction, our customer focused approach both in initial supply and after sales is second to none, how can we say that? We don’t, our customers tell us so.
Graded or Factory refurbished covers any new manufactured item that has been technically sold before. This may include units that were never delivered or opened, to items delivered to customers and immediately returned. These returned products are thoroughly checked and re-boxed at the factory.
"Fact Factory refurbished or Graded means high quality, historically we have seen a very low return rate due to the cosmetic and engineering re-test procedures. Obviously by the time these items reach the end user, they have been electronically and cosmetically tested at least twice. The price you pay for a factory-refurbished item is much lower than the recommended retail price. Factory refurbished" units should be as new.
If we feel that your complaint is even remotely legitimate, we will most likely also refund the amount for Shipping and Handling, and if you are understanding about the whole situation, we reserve the right to pay you the cost of shipping the item back to us, as well. If you win this auction you will be happy or you will get your money back! We guarantee it! Communication: Communication is essential on eBay. We pride ourselves in the fact that we go way above and beyond the call of duty to ensure that all of our winning bidders have the best possible eBay experience when dealing with Bright-Price
We can only do this when the lines of communication flow freely. This means that you contact us to resolve any questions you may have prior to bidding. If you do bid on and win this item, your contact information with eBay and PayPal are correct and up to date. We promptly answer all of our email by "replying" to it. That means that you should only send us email from an account where you wish to receive the response. It also helps if the account is not "full", so that there is room in your mailbox to receive our response. If you change your email address at any time during this transaction, you need to advise us immediately. We can only offer you our finest service if we can contact you quickly and reliably. You may even want to provide us with your phone number, but at least make sure we have valid email and shipping addresses.
We immediately leave a glowing feedback revue for all of our bidders who successfully complete an auction transaction with BRIGHT-PRICE. We don't wait to see what you say about us, and we never commit or tolerate feedback offenses. If you are a casual eBayer, you may not take feedback seriously. Those of us who make our living full time on eBay take it very seriously. It effects our relationship with eBay, and can even effect our medical insurance. Please take the 37 seconds or less required to leave us positive feedback after you receive your item.If in doubt please call me personaly GARRY PROCTOR on 07775844422
Folks, let's get this straight right here right now: THERE IS NEVER A LEGITIMATE REASON TO LEAVE NEGATIVE FEEDBACK FOR BRIGHT-PRICE! THAT IS BECAUSE WE OFFER A 100% MONEY BACK GUARANTEE FOR ALL OF OUR AUCTIONS.
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