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ARCHERON GAMES
10 Anlaby Road, Hull, HU1 2PA
Tel: 01482 221011
Archeron Games:
Archeron is a small family business. The shop is run by brother and sister team; Matt & Mel.
Mel handles the emails and shipping of orders as well as running the bricks & mortar shop. Matt loiters on occasion and every now and again types up a few auctions and generally gets in the way.
Shipping:
The UK shipping cost for each item is stated in its description. The cost for shipping within Europe is also stated.
We do offer a discount for combining orders. The shipping cost for each item after the first is reduced by .00. This applies to orders from Europe too.
We ship orders as quickly as possible once payment has been received. We try to ship all orders within 2 workings days of receiving payment. We usually ship more quickly than this but sometimes it can take longer please be patient. Also once we have shipped an order the delivery time is out of our hands. Overseas orders in particular can take a long time to arrive.
We visit the post office twice a week, usually on Tuesdays and Fridays but not always. Please be patient. We will send an email to notify you when your item is about to ship.
Please note we do not count Saturdays, Sundays or Mondays as working days for eBay orders. Our Mail Order staff do not work on Saturdays, Sundays or Mondays so orders (and emails) will not be processed on these days
PAYMENT:
To prevent any delay in your shipment all payments should go through our MarketWorks Checkout. This can be done in 2 ways:
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eBay Checkout - use this at the end of the auction or buy it now and you will get redirected to our MarketWorks checkout.
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Follow the instructions in our Payment email. You will receive an automated email with the payment instructions.
You can pay using the following methods:
NO MONEY ORDERS FROM OVERSEAS (Non-UK) Money orders from overseas cost more to cash or to bank than they are worth. Do not send Money Orders.
We do NOT accept cheques.
NON-PAYING BIDDERS
We do not like leaving negative feedback or using the Non-Paying Bidder process but it is our policy to do so when the need arises.
Make sure you want the item BEFORE you bid! Non paying winners will be reported to eBay and left negative feedback. Any problems please contact us through eBay's 'Ask seller a question'
CONTACT
If you have any questions please contact us through eBay's ask seller a question system or give us a call. Emailing us directly could result in lost emails due to spam blockers etc.
PROFESSIONAL SERVICE
We take our sales on eBay very seriously and pride ourselves on our customer service. We believe our feedback reflects this attitude. If you have any problems with our products or with our service please get in touch with us before leaving feedback. We can only correct a mistake if we know about it!
VISITING ARCHERON
As well as our ebay store we do have a bricks & mortar store in the ealworld. We love to see you so the next time youe in the area pop in for a visit or if it a weekend pop in for a game of magic or warcraft ccg! We have a dedicated seating area for 28 + players!

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