We accept payment in the following way:
Debit or Credit Card through Paypal
Bank transfer - Money can be transferred directly into our bank account
Postal Order - Please do not cross postal orders
Cash on collection
We are PAYPAL Verified
Payments can also be made without PAYPAL Account
All P+P prices quoted in the listings are to the UK Only (excludes Channel Islands, Scottish Highlands, Other Offshore Islands, Ireland, Northern Ireland, etc. - Additional Surcharge).
Items can be dispatched worldwide, please Inquire for postage quote.
In general you will receive the items between 1-7 working days.
All our orders are dispatched via Royal Mail and for heavier items by courier.
Parcels are sent daily – Dispatched around 3-5.30pm Mon-Fri
Please purchase additional cover of £1.00p at the checkout to ensure a recorded tracked delivery. We will not be held responsible for any items lost in post. We can provide proof of posting.
Sent at 3pm Mon-Fri - Please check your tracking number for progress of the parcel.
Courier will attempt 3 deliveries and will leave a card if no answer. After this if item is sent back to us you will be charged for redelivery. We cannot accept responsibility for damages after the goods have been signed for. If they are damaged in transit please DO NOT sign for them.
All faulty goods must be notified to us within 48 hours of delivery.
We will not refund postage. We must be informed of any transport damage (unsigned for) within 24 hours. We cannot be held responsible for broken or missing parts after this time.
We welcome collection from our store at a nominal fee. Please inquire regarding the collection charges for the goods. Please call us beforehand to make sure goods are ready to be collected. Store opening hours Monday-Friday 9am-5pm, Saturday 10am-4pm - Collections can also be arranged out of hours wherever possible
We do offer a returns, exchange and refund policy. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 7 days of receipt
(Refund will be less original postage & 10% restocking fees)
Returned items should be unused and must be returned in original packaging fit for resale with any enclosed documentation. Alternatively, if preferred, we will exchange the item. Please advise us before making any returns or they won’t be accepted
1. Goods will only be accepted for return if they are dispatched within 7 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a tracked delivery and a service that insures you for the value of the goods.
3. If the item is not complete, new or unused or the packaging is missing or damaged then a restocking fee may apply.
4. Damaged goods will be replaced or repaired by the manufacturer if under guarantee or ourselves if not under guarantee.
We are committed to offering the best possible service. Positive feedback will be left for all customers who leave us feedback. Please don’t leave a negative feedback if you are not happy with your purchase or transaction, we would greatly appreciate it if you would bring this to our attention first.
OUT OF STOCK
If for whatever reason any of our products are out of stock once purchased you will be informed at the earliest opportunity and an update will be given for your purchase.
We are committed to do our best to deal with all inquiries
268 Bradford Road
Tel: 01924 475419
Do not hesitate to contact us if you have any questions.
All inquiries are welcome.