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CUSTOMER CHARTER TOP
My policy has always been "honesty is the best policy". I treat customers how I would like to be treated on ebay...whether as a buyer or a seller. I find people generally honest and easy to deal with, but if issues do arise, I always work with the buyer to solve them to their full satisfaction. This is why I have an extremely high % feedback record, and a large loyal repeat business base. Below I have set out some of the unique features of my business, that will delight you as a customer. So have a look in my shop, there will something that you will fall in love with:
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Fairly priced, high quality branded designer clothing. 100% guaranteed authenticity or your money back + 10% of the value of the auction (note: this has never occurred!).
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Outstanding customer service with dedicated email support 5 days a week, with a guaranteed 24 hour (usually 4 hour) response time.
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NEW - skype enabled live customer support (via email/skype account: "givemedesignerclothes". Open 9am to 6pm Monday to Friday. If you have an urgent enquiry, I can answer your questions immediatly.
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Clear descriptions of goods, hand checked quality control. What you see and read is what you will receive.
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Professional quality photography (I have a studio set-up which delivers perfect colour representation), multiple angled shots, close-up of labels to show authenticity. I generally take between 6 and 12 photos per suit!
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Clearly laid out templates (designed by me) - adapted over the years to supply clear, concise, segmented information.
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Fair postage/packaging/handling charges, including FREE POSTAGE when you buy more than 1 item at the same time....you NEVER pay postage twice (when you buy items within 3 days of each other). So if you buy 10 items from me you pay for the postage on just 1 item!!! Saving you some serious money!!
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LOYALTY BONUS SCHEME - gain cashback discount on various auctions / shop items / best offer items when you buy just 1 item from me. I want to retain my customer base, and hopefully trade with you in years to come.
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Vast stock of shop only items - where you can browse 300 shop categories, viewing hundreds of goods; ranging from cufflinks to brand new suits. There will be something for everybody...at a price that suits you.
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All goods in my shop are covered by my envirable 100% satisfaction guarentee..."if any item is vastly misrepresented, incorrectly sized, or you just don't like it when you received it, then you are entitled to a refund" . Compare me to other sellers...I am proud of my feedback and customer-friendly policies
ABOUT US TOP
Read all about us in The Sunday Telegraph - see this link. This story ran in print on 16th November, and is also online.
http://www.telegraph.co.uk/finance/3467931/Givemedesignerclothes-turns-to-eBay-to-deliver-customers.html
PROFESSIONAL TAILORING SERVICES TOP
I have developed an exceptionally good relationship with an esteemed local tailor; London trained & establised for over 20 years, who can undertake any tailoring of garments I sell. I have negotiated hard to secure the chespest rates, normally offered to large scale trade customers...now you can benefit from them. I will handle all the logistics of having the garments altered to your specifications, usually with an express/priority turnaround time of 1-3 days. If you would like to take advantage of this service, please see my special shop page, for further information.
POPULAR BRANDS I SELL TOP
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Alexandre (Savile Row)
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Armani (Emporio, Collezioni, Giogio Armani - black label; Mani)
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Austin Reed
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Aquascutum
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Brioni
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Burberry (Burberry, London, Thomas Burberry)
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Canali
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Cerutti 1881 (+ Lanificio F.Ill Cerutti)
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Charles Guy
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Charles Tyrwhitt
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Crombie
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Donna Karan New York (DKNY, Donna Karan Signature)
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Davion
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DAKS
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Daniele Alessandrini
- Dormieul
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Dunhill
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Dunn & Co
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Emanuel Ungaro
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Emmett
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Ermenegildo Zegna
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Gieves & Hawkes (Gieves, No1 Savile Row)
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G Star
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Gucci
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Hackett
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Harvie & Hudson
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Hilditch & Key
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Hugo Boss (Orange, red, black label)
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Helmut Lang
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Hermes
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Iceberg Jeans
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Jasper Conran
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Jaeger
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Jil Sander
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Kilgour French Stanbury (Savile Row)
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Longchamp
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Loewe
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Karl Jackson
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Ozwald Boateng (Bespoke Couture, Oz)
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Marks & Spencer (M&S, Autograph, Sartorial, Limited Edition)
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Pal Zileri
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Paul Costeloe
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Paul Smith (PS, Paul Smith London)
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Prada (Prada, Prada Sport)
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Ralph Lauren (Purple label, Polo)
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Reiss
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Savoy Tailors Guild
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Stephens Brothers
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Ted Baker (Ted Baker London, Endurance)
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Thomas Pink
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Valentino
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Versace (Versace Collection, V2 Classic, Gianni Versace)
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Vivienne Westwood
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Willerby Smith (London)
EBAY FORUM TOP
I love to help other ebayers. I currently run 2 established forum groups within the eBay community pages:
1. "Running A Successful eBay Shop" (2nd biggest shop forum group on ebay UK)
2. "Full Time Powerseller Secrets" (Largest powerseller forum group on ebay UK)
You can click on the links above to visit these forums. We would be delighted for you to join the community...you might even learn some things from experienced ebayers, that could help you :)
FREE CASH BACK PROMOTIONS TOP
When you purchase an item from me, you are entitled to a cash back (even on the 1st item you buy!!). This amount varies by month and is administered by the company "mystorecredit". You will receive an email from them, explaining how to receive your cashback. Future purchases made from my shops, will gain an automatic % cashback, without you having to do anything! This is to say thanks for being a loyal customer.
LINKS OF INTEREST TOP

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